Terms of Service
Last Updated: April 21, 2026
1. Introduction
Welcome to Clarity Labs, operated by Clarity Labs Inc. ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your use of https://www.claritylabs.inc and related Clarity Labs services (collectively, the "Service"), including Glass.
Our Privacy Policy also governs your use of the Service. By using the Service, you agree to these Terms and our Privacy Policy (collectively, the "Agreement"). If you do not agree with the Agreement, you may not use the Service.
2. Communications
By creating an account, you agree to receive service-related messages and, where permitted, newsletters, marketing, or promotional communications. You can opt out of non-essential communications at any time.
3. Purchases
If you purchase a product or service through the Service ("Purchase"), you may be asked to provide information such as payment details and billing information.
You represent that you are authorized to use the payment method you provide and that all information submitted is accurate and complete. We may use third-party payment processors and may share necessary information with them subject to our Privacy Policy.
4. Promotions
Any contests, sweepstakes, or promotions offered through the Service may be governed by separate rules. If those rules conflict with these Terms, the promotion rules control.
5. Subscriptions
Some parts of the Service are billed on a subscription basis ("Subscription"). Subscriptions renew automatically on the selected billing cycle unless canceled.
You may cancel through your account settings or by contacting us at hello@claritylabs.inc.
6. Free Trial
We may offer a free trial at our discretion. If payment details are required for a free trial, charges begin after the trial ends unless you cancel before renewal.
7. Fee Changes
We may change subscription fees at any time. Any changes will apply at the end of the current billing cycle, and we will provide reasonable notice where required.
8. Refunds
Except where required by law, paid fees are non-refundable.
9. Content
Depending on the product features you enable, you may submit or connect content through the Service ("Content"), including emails, SMS messages, chat messages, insurance documents, certificates, policies, renewals, and related files. You are responsible for ensuring you have all rights and permissions required to provide that Content to us.
By submitting Content, you grant Clarity Labs a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, display, and distribute the Content as needed to operate and improve the Service.
You represent that you have provided any required notices and obtained any required consents from your end users, clients, and personnel before connecting communication channels or uploading insurance-related records.
10. Prohibited Uses
You agree not to use the Service in any unlawful manner, including to violate laws, infringe rights, transmit malicious code, attempt unauthorized access, impersonate others, or interfere with Service operations.
11. Analytics
We may use third-party service providers to monitor and analyze use of the Service, including analytics tools that help us improve product quality and performance.
12. No Use by Minors
The Service is intended for individuals who are at least 18 years old. By using the Service, you represent that you meet this requirement.
13. Accounts
You are responsible for safeguarding your account credentials and all activities under your account. Notify us immediately of any unauthorized access.
14. Intellectual Property
The Service, including its features, functionality, and original content (excluding user-submitted Content), is owned by Clarity Labs Inc. and protected by applicable intellectual property laws.
15. Copyright Policy
We respect intellectual property rights. If you believe material on the Service infringes your copyright, contact us at hello@claritylabs.inc with details of the claim.
16. DMCA Notices
You may submit a DMCA notice by providing: (a) your signature, (b) identification of the copyrighted work, (c) identification of allegedly infringing material, (d) your contact information, (e) a good-faith statement, and (f) a perjury statement confirming accuracy and authorization.
17. Feedback
If you submit suggestions or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use that feedback for any purpose without compensation.
18. Third-Party Links
The Service may include links to third-party sites not controlled by Clarity Labs. We are not responsible for third-party content, policies, or practices.
19. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
20. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLARITY LABS INC. AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, OR GOODWILL ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.
21. Termination
We may suspend or terminate your access to the Service at any time, including for violation of these Terms.
22. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict-of-law principles.
23. Changes to Service
We may modify, suspend, or discontinue all or part of the Service at any time without liability.
24. Changes to Terms
We may update these Terms from time to time. Continued use of the Service after updates become effective means you accept the revised Terms.
25. Waiver and Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.
26. Entire Agreement
These Terms and our Privacy Policy constitute the entire agreement between you and Clarity Labs regarding use of the Service.
27. Contact
Questions or requests related to these Terms can be sent to hello@claritylabs.inc.